Refund Policy


  • The seller declares that the goods meet the usual quality requirements for these goods. The general characteristics of each product sold in the store are presented in the product description accompanying each product.
  • The seller is not responsible if the goods in the store in their color, shape or other parameters may not correspond to the actual characteristics of these goods due to the characteristics of the image conveyed by the means of communication used by the customer. Also, the appearance of the packages themselves may differ from those depicted on the website.
  • The seller shall not be liable for any deterioration in the quality of the goods if the customer or the persons to whom the goods have been handed over have not used them for purposes other than those for which they are normally used, have not complied with the instructions, also, if there are visible defects in the packaging of the goods or other external defects not discussed in writing during the transfer of the goods or the deterioration of the quality of the goods is caused by the actions of the customer or other persons to whom the customer sold the goods.


  • If you wish to return a product for any reason, you can do so, within 14 days of the date of receipt, as long as it is in the original condition in which you received it, ie the packaging or the product must not be tampered or used.
  • In the event that the return is not made within 14 calendar days from the date of receipt or if some of the return conditions are not met, has the right not to accept the products back and not to replace them.
  • In any case of product return, do not forget to notify the e-shop of your intention (within the 14-day period mentioned above) by sending an email here: